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Monitoring · Support · Security

Built to make
hospital IT stronger.

Pulse by ZENYX is the IT reliability partner for hospitals — combining proactive infrastructure monitoring, expert support, and security to keep critical systems running before disruption reaches clinical operations.

99.7%
Avg Infrastructure Uptime
<4 min
Average Alert Response
24×7
NOC Monitoring Coverage
Real-Time Visibility

Full visibility across
your hospital IT infrastructure.

See the health of every server, firewall, network link, and endpoint — across every site. Pulse monitors your hospital's entire IT estate continuously, so your team knows the status before issues disrupt operations.

Pulse — Hospital IT Infrastructure Monitor · Apollo Hospitals Group
Monitoring Active
Updated 28s ago
Infrastructure Inventory — Main Campus & Sites
Category
Component
Host / IP
Status
Uptime
Server
HIS Core ServerHospital Information System
192.168.1.10
● Online
99.8%
PACS ServerRadiology & Imaging
192.168.1.22
● Online
99.5%
Backup ServerData & DR
192.168.1.33
● Online
100%
Firewall
Main Perimeter FirewallNetwork edge & access control
192.168.1.254
● Online
100%
Network
Core L3 SwitchInfrastructure backbone
192.168.1.1
● Online
100%
ICU Network SwitchICU Block access layer
192.168.1.44
⚠ Review
96.1%
WAN / ISP
ISP Link — PrimaryMain internet circuit
10.0.0.1
● Online
99.2%
ISP Link — FailoverBackup circuit
10.0.0.2
◎ Standby
Endpoints
47 Managed EndpointsWorkstations, nursing stations, terminals
Various
● 46 Healthy
97.9%
Active Alerts 2 Open
ICU Switch — High CPU
18 min ago · Assigned to engineer
ISP Failover — Latency Spike
42 min ago · Under investigation
Backup Job — Completed
2 hrs ago · Resolved
SLA Performance
Alert response <4 min avg
Resolution time 2.4 hrs avg
SLA met this month 98.6%
Infrastructure uptime 99.7%
ZENYX NOC monitoring active — All 9 components tracked · 47 endpoints online · 2 alerts assigned
How Pulse Helps Hospitals

Three pillars of stronger hospital IT.

Pulse helps hospitals monitor infrastructure, access expert support, and stay secure — one unified IT reliability framework, built for healthcare from the ground up.

01

Monitoring

Real-time visibility across your hospital's entire IT estate — servers, firewalls, switches, ISP links, Wi-Fi networks, clinical systems, backups, and endpoints. Continuous monitoring with intelligent alerts escalated to our NOC team the moment anything deviates. No blind spots across any site.

24×7 NOC Live alerting Network health ISP & WAN Backup tracking Endpoint visibility
02

Support

Healthcare-aware engineers who understand clinical urgency, HIS, PACS, OT, and billing workflows. SLA-backed response and full ownership of every incident — from a degraded server at 2am to a network failure before scheduled procedures. On-site capability when physical presence is required.

Healthcare engineers SLA-backed Escalation paths On-site support Incident ownership
03

Security

End-to-end protection for hospital networks, patient data, and clinical infrastructure. Continuous vulnerability scanning, access governance, and structured incident response — aligned to healthcare data sensitivity and compliance requirements. Security built for resilience, not just tick-box compliance.

Patient data protection Vulnerability scanning Access governance Compliance readiness
Why Hospitals Choose Pulse

The IT reliability partner
hospitals depend on.

When hospital IT fails, it impacts patient care, clinical workflows, billing, and operations. Pulse exists to make sure your IT team stays ahead of disruption — with the visibility, support, and protection that healthcare IT demands.

Proactive, not reactive

Infrastructure problems are detected and resolved before they reach clinical teams. Downtime prevented rather than recovered from.

Accountability built in

Every alert tracked, every incident documented, every SLA measured. No ambiguity on who owns the issue and when it will be resolved.

Healthcare IT expertise

Built by specialists who understand clinical systems, healthcare data sensitivity, and the operational importance of always-on IT in a hospital environment.

99.7%
Infrastructure Uptime
Monthly average across managed hospital sites
<4m
Alert Response
Average time from alert to engineer response
24×7
NOC Coverage
Continuous monitoring, every day, every hour
3-in-1
Unified Framework
Monitoring, support, and security — one partner
Free IT Assessment

Is Your Hospital IT
Secure & Strong?

Find out in minutes.

Answer 10 focused questions about your hospital's IT setup and get a free IT Health Score with specific vulnerability gaps and actionable recommendations — designed for hospital IT leaders and operations heads.

IT Health Score
Vulnerability gaps identified
Actionable recommendations
Hospital-focused questions
Start Free Audit

Takes 5–7 minutes  ·  No obligation  ·  Instant results

Get Started

See the status before
it becomes
a crisis.

Request a live demonstration. We'll walk your team through how Pulse monitors your hospital IT infrastructure, manages support escalations, and keeps your systems protected.

Free 30-minute live demonstration — no obligation
Response within one business day
Tailored to your hospital's infrastructure and scale
Take the free IT audit instead

Prefer to assess first? The IT audit takes 5–7 minutes.

Request a Live Demo

Tell us about your hospital and we'll be in touch within 24 hours.