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Hospital IT Reliability Platform

If Hospital IT Stops,
Patient Care Slows Down

Pulse by ZENYX helps hospitals keep critical IT systems running with live monitoring, structured support, security oversight, and visibility for both management and IT teams.

Built to support your IT team — not replace it.

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99.7%
Avg Managed Uptime
<4 min
Alert Response SLA
24×7
NOC Monitoring
Pulse Command Center
Live
94/100
IT Health Score
2
Open Alerts
NOC assigned · Resolving
System Status
ICU SystemsStable
Billing & HMSSlow
Lab / PACSStable
FirewallProtected
Internet LinksActive
NOC → Billing server response time elevated — engineer assigned
2 min ago
Why It Matters

What happens when hospital IT fails
for even 15 minutes?

Billing stops

Hospital management systems go offline. Revenue collection halts entirely.

ICU and clinical workflows slow down

Critical care systems lose responsiveness. Clinical decisions are delayed.

Staff lose access to key systems

Doctors and nurses can't access records, medication data, or HIS portals.

Patients wait and operations suffer

Every minute of IT failure becomes a visible gap in patient experience.

Hospitals monitor patients 24×7. Pulse helps monitor the IT systems patient care depends on.

What We Monitor

Every system that keeps
your hospital running

Pulse watches your complete hospital IT environment — from the server room to the network edge to clinical workstations.

Hospital server infrastructure
Network & Servers

Core servers, switches, and hospital network infrastructure — monitored continuously.

Hospital clinical IT systems
Hospital Systems

HIS, PACS, lab, billing, and clinical workflow applications — availability assured.

Network connectivity
Internet & Connectivity

WAN links, ISP uptime, and inter-branch network continuity — tracked 24×7.

Security and firewall
Security & Access

Firewall posture, login anomalies, and backup readiness — always reviewed.

Built for Hospital IT

Made for hospital IT teams,
not against them

Too many tools overwhelm IT teams with alerts and complexity. Pulse gives hospital IT teams structured visibility, clear escalation, and better accountability — without replacing them.

Live visibility across all systems
Firewalls, servers, internet, and devices — in one view.
Faster escalation and response
Every alert has an owner, a priority, and a timeline.
Better reporting and accountability
Monthly IT health reports for management. SLA tracking.

Pulse helps hospital IT teams work with more visibility, more control, and less firefighting.

Hospital IT team reviewing systems
ZENYX NOC + Hospital IT Team
Working together to keep critical systems running 24×7
What Pulse Delivers

Three disciplines.
One reliability partner.

01

Monitoring

Live health visibility across all hospital IT systems — continuously.

  • Live health visibility
  • Network and firewall monitoring
  • Uptime tracking
  • Branch and system status
02

Support

SLA-backed incident ownership and structured resolution — every time.

  • Ticket ownership
  • Escalation workflow
  • Engineer coordination
  • Structured response
03

Security

Continuous oversight of firewall, access, and backup — for clinical environments.

  • Firewall posture visibility
  • Unauthorized access alerts
  • Backup readiness review
  • Risk reporting
See All Services
The Platform

One clear view of
hospital IT reliability

Built so hospital management and IT teams can both understand what's happening — without technical complexity.

IT Health Score — at a glance
Department impact — Billing, ICU, Lab, Pharmacy
Active alerts and who's resolving them
Backup and recovery status
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Pulse Command Center  ·  Your Hospital
Your Hospital Group
Updated 1 min ago
Attention Needed
NOC Active
IT Health Score
78/100
Attention needed
Critical Alerts
3
Assigned to NOC
Monthly Uptime
99.2%
SLA: >99.0%
Department Status
BillingStable
ICU SystemsAt Risk
Lab / PACSStable
PharmacyStable
System Status
Backup StatusReview
InternetActive
FirewallProtected
HIS ServerOnline
ZENYX NOC active — 3 alerts open · Engineers assigned · Monitoring 24×7
Security Oversight

Hospitals are operationally critical —
and cyber threats know it

Ransomware, unauthorised access, backup failure, and firewall gaps can disrupt hospital operations without warning. Pulse helps hospitals gain visibility into these risks before they become downtime.

Firewall visibility

Know your firewall posture and whether security policies are current.

Login anomaly alerts

Detect and block unauthorized access attempts before they escalate.

Backup readiness

Verify that backup systems are working before you need to depend on them.

Security risk reporting

Monthly risk reports that leadership can read and act on — no jargon.

ZENYX Hospital IT NOC
ZENYX NOC — 24×7

Our engineers watch your hospital IT
so you don't have to

The ZENYX Network Operations Centre monitors every firewall, server, internet link, and critical system across your hospital — 24 hours a day, 365 days a year. When something needs attention, we act before you feel it.

Live monitoring — always on
Alerts responded to in <4 minutes
Dedicated engineers per hospital
Talk to our NOC team →
Hospital IT Knowledge

The intelligence behind
hospital IT reliability

Critical decisions about hospital IT infrastructure have direct clinical consequences. These insights equip IT heads and hospital leadership with the context to act before problems arise.

Hospital network monitoring operations
Monitoring

Hospital IT Monitoring Is No Longer a Choice — It Is the Standard

Every silent failure in a hospital's IT environment costs clinical time. Discover why proactive monitoring has become the operational foundation of reliable hospital IT.

5 min read Read article
Hospital IT team with proactive visibility
Support

Reactive IT Support Is Not Enough — Hospitals Need Visibility First

Break-fix models keep IT teams responding. Visibility-first models keep hospitals running. Understand the structural difference and what it means for hospital continuity.

4 min read Read article
Hospital cybersecurity and IT risk
Security

Cybersecurity Is Now a Hospital Operations Issue — Not Just an IT One

When ransomware hits a hospital, it is not the IT team that suffers most — it is clinical staff without access to records, billing teams, and patients in queues. Here is what changed.

6 min read Read article
From Reactive to Reliable

Stop finding out about IT problems
from your clinical staff.

Pulse gives hospital IT teams and management complete visibility across infrastructure, support, and security — before issues become operational disruptions.

See How Pulse Works → Free IT Assessment
Pricing Packages

Choose the right control layer
for your hospital IT

From standalone hospitals to multi-branch healthcare groups, Pulse by ZENYX helps you monitor uptime, detect risks early, and stay ahead of IT failures.

Single Hospital
Standalone hospitals or 1–2 branches
₹25,000 / month
Annual billing
Up to 100 devices
Up to 2 locations
  • 24×7 monitoring
  • Servers, firewall, network, endpoints
  • WhatsApp & Email alerts
  • Uptime tracking
  • IT Health Score
  • Live dashboard
  • Monthly report
Add-ons
+₹150 / device
+₹5,000 / branch
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Most Popular
Multi-Speciality Hospitals
Multi-branch hospital groups
₹75,000 / month
Annual billing
Up to 400 devices
Up to 5 locations
  • Everything in Single Hospital
  • Centralized multi-branch visibility
  • Advanced alerts
  • Prioritized monitoring
Add-ons
+₹120 / device
+₹7,500 / branch
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Diagnostic Chains
Labs and scan centres
₹15,000 / month
Annual billing
Up to 50 devices
Up to 5 centres
  • Monitoring for reporting and network
  • Alerts & uptime tracking
  • Dashboard access
  • Monthly reports
Add-ons
+₹100 / device
+₹2,500 / centre
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Command Center + NOC + IT Support
For hospitals that want monitoring plus active operational support.
  • Dedicated NOC oversight
  • Incident handling
  • SLA-based response
  • Remote and on-site IT support
Talk to our team
Speak to Team
Command Center + IT Support + Security
For hospitals that need full-stack IT reliability, support, and security.
  • Monitoring + support
  • Endpoint security management
  • Firewall oversight
  • Threat detection
  • Backup and recovery visibility
  • Compliance-ready posture
Talk to our team
Talk to Expert
Free Reliability Review

Know where your hospital IT
is at risk before downtime happens

Book a structured reliability review across infrastructure, support readiness, security gaps, and recovery preparedness.

Book Hospital IT Reliability Review Take Free IT Audit →

Takes 30 minutes · No obligation · Tailored to your hospital